Quality of Life (QoL) Dogs Study

Welcome to your hub for all things related to the study. Below is a study timeline, a step by step guide and instructions on what to do if you need help. We’ll guide you through each study step via email (check your junk/spam folders!).

Download the study info sheet
Join the studyLog into the Joii Studies app

£50Amazon voucher

  • Better vet conversations

    Help test a tool that could improve communication between vets and dog owners, and the early detection of health issues.

  • £50 Amazon voucher

    For every participant who completes the study, as a thank you.

  • Help dogs like yours

    Using this easy tool ahead of your dog's next routine appointment helps shape better care for your companion, and others just like them.

Can my dog take part?

They could join if they...

  • Yes: Are generally healthy
  • Yes: Are aged between 2 and 10 years old
  • Yes: Are due a routine vet appointment (like an annual health check or booster vaccination) between now and December 2026

They can't join if they...

  • No: Have a chronic illness
  • No: Take long-term medication (parasite preventatives and everyday supplements are fine)

Step 1: Sign up and apply

Create your Joii Studies Web App account and a profile for your dog, then apply to the QoL Dog Study once you're in. There's nothing to download: it works in your phone's web browser.

Step 2: Agree to the T&Cs

You'll receive a prompt to agree to the terms and conditions for the QoL Dog Study in the Joii Studies Web App. When you log in, complete it using the 'Quick start' button under the QoL Dog Study.

Step 3: Your eligibility check call

Your eligibility check call takes place in the Joii Studies Web App, where a vet will run you through the study, ensure you and your dog meet the eligibility criteria and answer any questions. Please log in a few minutes early, and you'll see a 'Join call' button that connects you to one of our vets. If something comes up, see "Can I change or cancel?" in the FAQs below.

Step 4: Practice contact & Medical history review

If you pass the eligibility check, we'll ask you to contact your vet practice, book your appointment, let them know about the study and consent to share your dog's medical history. We will then take a little time to brief your vet on their prospective study tasks and if they are happy to support the study, we ask to review your dog's medical history.

Step 5: Quality of Life Assessment

Once your vet practice has agreed to take part, we’ll email you a study code for the ART App, 3–4 days before your in-person appointment. Please wait for this email before downloading the app. Once you’ve signed up with your study code, tap ‘Start assessment’ and complete a short questionnaire about your dog. Your results are sent straight to your vet, so you’re all set for your appointment.

Your questionnaire must be completed no more than 6 days before your appointment, so if your appointment date changes, please let us know via ‘Report an issue’.

Step 6: Your in-person consultation

Attend your routine appointment with your vet as planned. Your vet has been briefed and will complete a questionnaire of their own, while also covering the reason for your visit. Missing the appointment means your involvement in the study unfortunately won't count. Afterwards, confirm your attendance in the ART App by adding a check-in.

Step 7: Feedback and reward

Once we've checked your consultation was completed, we'll email you a link to a short feedback questionnaire in the Joii Studies Web App. Please allow a few days for this. After you've completed it, please allow 7 working days for us to process and email your £50 Amazon voucher.

FAQs

What is the Joii Studies Web App?

Created by UK vet-tech company Vet-AI, the Joii Studies Web App is where your study journey begins. You'll see your outstanding actions there and be prompted whenever you need to come back to it. There's nothing to download: it works in your phone's web browser, and you'll be prompted to save the link to your phone for quick access. Access it anytime here.

What is the Animal Research Tool (ART) App?

The ART App hosts VetMetrica™, the Quality of Life tool used in the study. You'll use it to complete a short Quality of Life Assessment before your in-person consultation. Unlike Joii Studies, it needs to be downloaded from the App Store, but please don't download it until we tell you it's time. You'll need a study code to access it, which we'll email you. Don't worry, we know when your in-person appointment is.

How do I get in touch?

If this hub doesn't answer your question, log into the Joii Studies Web App and use the 'Report an issue' button within the Quality of Life Dog Study, which appears under 'Ongoing'. We'll come back to you as soon as possible.

Can I change or cancel my appointments?

For this study, it's important that we keep to your original timings, as this is a key part of how we collect data. But we understand that life happens! Click on the QoL Dog Study in the Joii Studies Web App and use 'Report an issue' to get in touch with our team. We'll come back to you as soon as possible.

What if there's a technical issue with my call?

If there was a technical issue with your study call, you'll receive an email inviting you to rebook.